All-Star works for two of the biggest home warranty companies in the United States. It is our pleasure to help assist you with your home warranty repair. We are in no way involved with the decision process of your coverage or lack of coverage. We are the go-between for you and your home warranty company. Your home warranty company is your absolute source for all approval or denials concerning your HVAC system. Please understand that we are providing a service to you on behalf of your home warranty company. If you have a situation that you need a major component part or a replacement unit is approved please direct all of your phone calls to your home warranty company.
Our goal is to fix your HVAC system in a timely manner and with the best service possible. Our office staff will try their very best to accommodate your service request.
Most repairs can be completed on the first house call. Our trucks are stocked with the most common repair parts. However, there are cases where you will need a return trip to complete your repair when parts or equipment need to be ordered. We have no control in the ordering process after we relay your information to your home warranty company. We receive shipments of equipment and parts on a daily basis and we immediately check those pieces in on a first come first serve basis.
After our parts team verifies your order we will call you to put you on our schedule for our next available day. Please understand that we service over 2000 homes a year and there are other orders that may be ahead of you. We want to get your job done as fast as possible and we are at the mercy of the weather and the arrival of your order.
Depending on the time of year, we can get backed up with a high volume of service calls. It is in those times that we appreciate your patience and understanding.
We offer maintenance packages and free quotes on system upgrades!